How to Order
- Online - You can order your repeat prescription via SystmOnline. Please come into reception with photographic ID to register
- In Person - Fill in your prescription request form for the items needed on the tear-off side of your prescription and drop it into the box in the lobby. Please Do Not hand requests to reception
- Pharmacy - You may arrange for a pharmacy of your choice to collect your prescription on your behalf
NOTE FOR ONLINE USERS-if a drug you regularly request does not appear on your list, it is probably because the medication requires reauthorisation by your Doctor. Please contact the surgery in such cases.
Prescriptions for medication that you may have had before but which are not on a repeat prescription cannot be issued routinely - it must be authorised by your doctor.
Please allow THREE FULL WORKING DAYS for us to process your repeat prescription request and sent to your chosen Pharmacy. The Pharmacy may then require a further 3 days depending on their individual policies
Emergency Prescription Requests
Emergency Prescription Requests are requests for medication which you need within 24hrs to prevent you from becoming severely unwell. Emergency medications include: epileptic medication, insulin, inhalers, emergency contraception, epipens, anti-coagulants, GTN spray, palliative medications and prescription only baby milk.
Emergency prescription requests are not requests for medications which have been ordered late.
Please respect our staff, as it is your responsibility to ensure that your repeat prescription is ordered in plenty of time
Please see our Prescription Charter leaflet for more details
Prescription Charter Leaflet